Airlines swamped with calls

Canada’s largest airline was overwhelmed with calls as travellers scrambled to rebook flights after Ottawa joined dozens of countries in grounding the Boeing 737 Max 8 aircraft yesterday. Calls to Air Canada’s customer service line Wednesday and today prompted a recording that said call volume has temporarily exceeded the company’s capacity to answer or even […]

Another costly federal IT glitch gets resolved — 10 years later

About $66 million in CPP debt owed to Ottawa has gone uncollected because of a technical bug A computer glitch dating back to 2009 has been fixed at last, allowing the federal government to resume chasing down thousands of Canadians who owe the Canada Pension Plan (CPP) about $66 million due to erroneous overpayments. Employment […]

Transat reports losses

Transat A.T. Inc. reported a loss of $49.6 million in its latest quarter compared with a loss of $3.2 million a year earlier as it was hurt by rising costs. The travel company says the loss amounted to $1.32 per diluted share for the quarter ended Jan. 31 compared with a loss of nine cents […]

Household debt growing

The amount Canadians owe relative to their income ticked higher in the fourth quarter of last year as the growth in debt slightly outpaced income growth, Statistics Canada said Thursday. The agency reported that seasonally adjusted household credit market debt, as a proportion of disposable income, increased to 178.5 per cent in the fourth quarter. […]

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