Shares in Twitter Inc. rise 10% as new users, advertisers join the platform

The Twitter logo appears in a file photo at the New York Stock Exchange. The company’s shares rose 10 per cent on Friday after it announced better-than-expected revenue in the second-quarter

Twitter’s revenue rose 18% from a year ago to $841 million US, beating Wall Street expectations

Twitter Inc. on Friday reported better-than-expected second-quarter revenue as design changes to its microblogging website attracted more users and advertisers, sending its shares up 10 per cent.

Twitter’s revenue and number of users have been in focus since the social media platform started deleting millions of spam or fake accounts promoting hate speech or spreading political misinformation, contributing to declines in monthly users through 2018.

CEO Jack Dorsey said the platform saw an 18 per cent drop in reports of suspicious behaviour across all tweet-detail pages, which show the replies to any given tweet on the service.

The company reported a rise in monthly active users in the first quarter, fuelling speculation that Twitter was returning to growth, but has since stopped disclosing its monthly active user (MAU) count.

Instead, this quarter it reported monetizable daily active usage (mDAU), a metric it created to measure only users exposed on a daily basis to advertising on the site and excluding those who access Twitter via aggregating sites, like TweetDeck.

Its mDAU hit 139 million, beating analyst expectations of 135 million, according to IBES data from Refinitiv.

“The strong growth in monetizable daily active users shows that Twitter users are sticking with the platform, and that should resonate with advertisers,” eMarketer senior analyst Jasmine Enberg said.

Dorsey said machine learning improvements to deliver more relevant content helped drive up this count. “We approach every problem now with technology first, and that has been a pretty marked shift within the company,” he said.

New features
Twitter’s revenue rose 18 per cent from a year earlier to $841 million US, beating Wall Street expectations of $829 million US, based on Refinitiv data.

Total advertising revenue rose to $727 million US, an increase of 21 per cent year-on-year, as the company continued to improve its ad platform and formats.

Twitter has continued to bulk up its live and on-demand video content partnerships. On Thursday, NBCUniversal said they would team up to live stream parts of the 2022 Olympic Games, Twitter’s latest move in a series of deals aimed at boosting sports conversation on the platform.

It also expanded its multimedia features, launching a Snapchat-style camera feature in the Twitter app and releasing its own long-awaited tool for clipping and publishing video.

Twitter also recently updated its policies on hateful conduct directed at religious groups and last month introduced a new policy to de-emphasize and label rule-breaking tweets from important sources like politicians, though this has not yet been used.

Higher expenses
However, Twitter forecast third-quarter revenue between $815 million and $875 million US, the midpoint of which was below analysts estimates of $869.3 million US, partly due to ending some older ad formats.

Total operating expenses, including cost of revenue, rose by 21 per cent to $766 million US, partly due to plans to hire more employees and the fact that operating expenses would grow about 20 per cent in 2019.

Twitter’s results come against the backdrop of regulatory scrutiny against big tech and social media firms like Facebook Inc., Alphabet Inc. and Amazon.com Inc.

Twitter has also constantly been in the spotlight due to U.S. President Donald Trump’s prominent use — as well as criticism — of the platform.

Twitter reported second-quarter profit of $1.1 billion US, or $1.43 per share, compared with $100 million US, or 13 cents per share, a year earlier. Profit was boosted by an income tax benefit of over $1 billion US related to corporate restructuring.

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